All punishments will be given depending on the real level of the player. Multiple sanctions will not be applied for the same type of offense committed within a time difference of less than 15 minutes between incidents.
1. Accounts
1.1 The owner of an account is always considered to be the possessor of the email address registered on the account. For security reasons, make sure you do not lose access to the account’s email address, otherwise it is lost.Account / Goods Businesses
1.2.1 We do not allow businesses or attempts of businesses with real goods for game goods (punishment: permanent ban). 1.2.2 We do not allow businesses or attempts of businesses with gold for game goods (punishment: ban 30 days). 1.2.3 We do not allow businesses or attempts of businesses that involve creating multiple clans and selling them overpriced after they get older than a month (punishment: ban 30 days). 1.2.4 We do not allow businesses or attempts of businesses with accounts for real or game goods (punishment: permanent ban without the right to buy shop unban). 1.2.5 Vouchers are the only items that can be sold both for other in-game items using the command/trade and for items outside the game.
- 1.2.5.1 In the case of selling them for items outside the server, the staff assumes no responsibility for possible scams. Our recommendation is to verify whether the person in question is trustworthy.
- 1.2.5.2 Deals involving Vouchers that aim to deceive the staff and mask an illegal transaction will continue to be penalized according to the rules above. The Vouchers you sell and the items you receive in exchange in the game must have a rational balance between their values.
Account Security
1.3.1 The staff does not handle problems regarding hacked accounts, stolen goods, punishments received while your account was hacked, and so on. It is your duty to take care of your account and your email address. 1.3.2 Sharing an account with other people may lead to such problems and you risk remaining without an account, goods, or getting punished because of this. 1.3.3 The recovery of a lost account can only be done through a recovery request on the panel. Staff offers limited assistance only through recovery requests and does not guarantee the recovery of a lost account. We reserve the right to reject any request without providing a reason.Level 4+ admins reserve their right to punish someone who hacks accounts or to help someone with a hacked account if they consider it necessary. However, admins have absolutely no obligation to do so.
Multiple Accounts
1.4.1 You can own multiple accounts, but breaking some rules like: illegal businesses, stealing accounts, cheating, forbidden mods, bug abuse, advertising, scamming, language, toxicity, or repeated rule breaking can be punished on all accounts you own.Account Sharing
1.5.1 Sharing an account with another person is allowed but will be done at your own risk. 1.5.3 It is strictly forbidden for members of the RPG team (leaders, helpers, admins) to share their accounts with other people without informing and discussing with the Supervisor or Manager beforehand. The consequence for breaking this rule is removal from your position or even banning your account if needed.Server Activity
1.6.1 Any method of accumulating hours played, leaving the AFK state, automating actions for you, etc. (autoclickers, blocking keys, route recording mods or other mods, riding accounts in/on cars, abusing systems, etc.) is forbidden. This also means controlling secondary accounts in any way, usually by using mods. 1.6.2 Admins will interact with you directly or indirectly, where it is necessary, in order to ensure that you are actually moving the character in game. If they determine you broke the rule, you will get punished with ban 1 day, or more with the approval of a higher level admin for multiple offenses, as well as deletion of certain prizes you might have received. 1.6.3 We will no longer accept mocking responses to admins who try to determine if you are active on the account. Our purpose is to make sure that you play fair and respect the systems we offer, so don’t complicate things. 1.6.4 Players are also encouraged to check and report other players if they catch them using such methods.As long as you play normally, move the account one at a time, and don’t use methods to explicitly grow your activity abusively, you shouldn’t have any fear and the rules above don’t apply to you. They are intended for players that try to explicitly abuse, not players who play normally.
Inactivity
1.7.1 Players that do not have at least 20 real hours played in the last 2 months risk losing their house or shares to all owned businesses (no vehicles). 1.7.2 Players with houses bought from the shop need at least 10 real hours in the last 2 months not to lose them. 1.7.3 If you cannot play, we suggest selling your properties so you don’t lose them. You cannot recover properties lost due to inactivity. 1.7.4 Attempts of trying to hide properties from inactive accounts will not stop you from losing them.The last 2 months of gameplay are always considered the last 2 months before the current month. For example, if it is currently April, we will consider March + February.
2. Client, Cheats, Mods, Bugs and Advertising
Cheats
2.2.1 Using cheats or connecting with them to our server is strictly forbidden (punishment: ban 30 days). 2.2.2 The second offence will be punished with permanent ban. 2.2.3 Accounts up to level 5 included will directly receive permanent ban. We will give IP bans to accounts banned for trollhacking and to players that create multiple accounts for cheating or ruining the game for others.Cheat examples
Cheat examples
- Cheats that modify the way a player shoots, aims, does damage, reloads faster, etc. (aimbot, norecoil/nospread, rapidfire, damage hack, and others).
- Cheats that allow seeing players or their names for a larger distance than normal or through objects (wallhack and others).
- Cheats that modify vehicle speed, acceleration, dimensions, resistance, color, components, integrity, etc. (speed hack, acceleration hack, drift mods, repair mods, tuning mods, airbrake, and others).
- Cheats that allow players to teleport, run faster, jump higher, fly, climb on buildings, or use certain animations not in the server’s script (teleport hack, prototype, parkour, flying cheats, jump cheats, and others).
- Cheats that allow you to modify your health, armor, give yourself weapons, etc. (health hack, armor hack, and others).
- Cheats that allow you to find certain hidden objects during special events.
- Any other cheats that give you abilities not integrated in the script or game.
Mods
2.3.1 Using mods that bring you an unfair advantage towards the rest of the players or connecting with them to our server is forbidden (punishment: ban 3 days). If you are not entirely sure a mod is allowed, it is recommended not to use it.Examples of allowed mods
Examples of allowed mods
- Mods that modify your crosshair only for visual aspects.
- Mods that modify skins only for visual aspects (without changing the size/hitbox of the skin).
- Mods that modify vehicle skins only for visual aspects as long as they have the same dimensions and passenger slots as default.
- Mods that correct the mouse sensitivity in game.
- Mods that modify the colors of the game and make it look more realistic (ENB, timecyc, etc.).
- Mods that modify the sky, trees, buildings, and other visual aspects as long as they don’t become transparent or allow you to pass through them.
- Mods that modify weather or time in game for visual aspects (always night/day, etc.).
- Mods that modify animations as long as those animations aren’t faster than the original.
- Mods that modify the HUD for visual aspects.
- Drift mods (as long as they are not used abusively, e.g. during police chases).
- Fake escape.
- Infinite run/stamina.
- Other mods that bring modifications only for visual aspects and cannot be used abusively.
Examples of unallowed mods
Examples of unallowed mods
- Mods that modify sensitivity in such a way that the player fires as if using cheats.
- Mods which can be categorized as cheats.
- Mods used for abusive purposes against the server’s script and original game settings.
- No-fall mods.
- Mods that allow increasing zoom to hit players more easily (especially with a sniper, but also other weapons).
Bug Abuse
2.4.1 Exploiting certain mistakes/errors of the game or server is forbidden (punishment: warn). 2.4.2 Severe abuses like bugs for making money, stealing goods, and so on will be punished with ban 30 days.Abuse examples punishable with warn
Abuse examples punishable with warn
- Fast c-bug or other abusive animation cancellations.
- Using certain animations that allow you not to lose HP when falling off a building.
- Using certain texture bugs when you have wanted (or not) and hiding from the police or hitmen.
- Bugs that allow you to get unfreeze/untie.
- Bugs that allow you to kill other players.
- Using fireworks to kill other players.
- Bugging war vehicles in textures.
Advertising
2.5.1 Intentional advertisement made with the purpose of promoting other servers that do not belong to the Redwood community is forbidden (punishment: ban 14 days). 2.5.2 The second offence will be punished with permanent ban. 2.5.3 Accounts up to level 5 included will directly get permanent ban.3. Scamming
3.1 All server deals must be made using the/trade command. Deals made without using this command may lead to scams and you risk remaining without your goods.
Admins will not intervene in scams in most circumstances. Level 4+ admins reserve their right to intervene in certain scams and even punish the scammer if needed. However, admins have no obligation to punish someone or help you if you got scammed.
4. Language
4.1.1 We allow our players to express themselves freely, but without using vulgar or hard language towards other players on global chats or faction chats.Examples of punishable language
Examples of punishable language
- Heavy insults, sexual language, family insults, and other forms of severe vulgar language.
- Different inventions to modify cursing (e.g. replacing letters with numbers or symbols).
- Censored insults or censored vulgar language used in an exaggerated manner or where the context can be well understood.
Examples of unpunishable language (except towards admins)
Examples of unpunishable language (except towards admins)
- Light offences like: asshole, loser, jackass, idiot, etc.
- Single words that are sufficiently well censored and where the context is not very clear.
- Obscene signs.
Civilians
- Level 1-5: kick at first, 30 minutes mute afterwards.
- Level 6-9: 120 minutes mute.
- Level 10+: 1 day ban.
Faction Members
4.3.1 Will get punished in accordance with the faction rules.Offences Towards Admins or the Server
- Offences: 120 minutes mute.
- Vulgar language or heavy insults: ban 3 days.
Property Names
4.5.1 Players that use offensive, vulgar, or deceiving texts on owned properties (cars, businesses, houses) will be punished with warn. 4.5.2 In the case of vehicles, players on board who do not own them may also risk being sanctioned, depending on the situation.Spamming
4.6.1 It is forbidden to repeat the same message 6 times or fill the chat for no reason (punishment: mute 15 minutes). 4.6.2 We are excluding from this rule spam on/sms, which can be handled using /ignore. Even so, the use of mods that send massive spam via SMS or other methods will be punished with ban for illegal mods.
5. Non-RP Behavior
5.1 By non-RP behavior we understand an action or abuse of certain commands that offers the given player an unfair advantage or other players a significant disadvantage in some situations.- Level 6-9: 30 minutes admin jail.
- Level 10+: 60 minutes admin jail.
Examples of non-RP behavior
Examples of non-RP behavior
- Throwing yourself intentionally in front of passing vehicles to give the drivers wanted.
- Pushing job vehicles, faction vehicles, or personal vehicles in an abusive way (e.g. to respawn them, move them from the owner/driver, etc.).
- Intentional drive-by with large vehicles (Monster Truck, Sandking, etc.), helicopter propeller, or vehicles with no collision (those from jobs).
- Staying AFK with wanted in the air.
- Using
/sleepwhen you are followed by a police officer or hitman. - Blocking access points using parked vehicles.
- Diverse abusive actions of disconnecting or respawning in order to escape punishments you need to receive from police officers.
- Attacking other players as a clan member inside or near clan zones without being directly involved in the conquest/defense of that area (punishment: kick for first offense, admin jail for subsequent offenses).
- Using the
/spraycommand to intentionally block the takeover of territory by other clans without the intention of conquering the territory (punishment: kick for first offense, admin jail for subsequent offenses). - Intentionally exploding vehicles in safe zones near players or their vehicles, as well as outside safe zones targeting players who are on jobs, doing activity reports, participating in robberies, driving exams, events, or bothering admins while they are busy.
6. Global Chats
6.1.1 Global chats are those chats that can be seen by all the players of the server (/ad, /live, /news, /gov, etc.). 6.1.2 Offenses on such chats are forbidden (punishment: warn) as well as heavy insults/vulgar language (punishment: ban 3 days). 6.1.3 The punishment will increase by 3 extra days for each subsequent offence. 6.1.4 It is not allowed to promote social media channels (YouTube, TikTok, Facebook, etc.) on such chats (punishment: kick), except for channels belonging to the game staff or community content creators.Live or Event Chat
6.2.1 It is forbidden to make bad jokes, mock, spam, use emoticons, or use obscene signs (punishment: kick/stopevent). 6.2.2 Admins can ask a Level 6 Admin for permission to offer bigger punishments than these if necessary.Public Announcements
6.3.1 Not allowed (punishment: kick):- Announcements in the name of others without their approval.
- Organizing events.
- Using emoticons, abbreviations, or excess of punctuation signs.
- Excessive caps lock.
- Mock ads.
- To contact one or more players.
- To search for friends.
- Obscene signs.
- Begging.
7. Extra Rules
Nickname / Clan Name / Clan Crests
7.1.1 It is forbidden to use a mocking, indecent, or very similar name to other players/admins, or with an official clan tag (punishment: rename). 7.1.2 It is forbidden to use an indecent, vulgar, or very similar clan name/tag to others (punishment: rename of the clan). 7.1.3 If the rename is refused or is not possible, we will give permanent ban. 7.1.4 The use of an indecent, vulgar, or highly similar clan crest to another clan’s crest is strictly prohibited (punishment: removal of the crest, imposition of a significant cooldown, and possible sanctions for the owner where applicable).The /report Function
7.2.1 It is used to signal rule breaking or for problems in a polite and calm manner. Anything else is forbidden (punishment: mute 30 minutes).The /n Function
7.3.1 It is used to ask for informative help in a polite and calm manner. Anything else is forbidden (punishment: mute 30 minutes). 7.3.2 Offences, heavy insults, or vulgar language on this chat will be punished just like addressing them to admins.Unban Requests
7.4.1 Any request made in mockery or that contains inappropriate language will be punished and ignored (punishment: ban 14 days). 7.4.2 The second offence will be punished directly with permanent ban.Disturbing Players or the Staff
7.5.1 It is forbidden to disturb players at jobs, at activity reports, robbery, driving exams, events, or admins when they have work to do (punishment: kick). 7.5.2 The second offence will be directly punished with warn.In the case of department members, they can use summons and directly sanction the player with a wanted level depending on the situation (non-compliance, DB, DM, etc.).
Using Cheaters in Clan Zones
7.6.1 We reserve our right to delete a clan where one or more players have been caught using cheats in order to help conquer clan zones. 7.6.2 The clan owner is directly responsible for the players they invite into the clan, especially low-level accounts who use cheats to conquer clan zones. 7.6.3 The clan can be permanently deleted without returning the Gold spent on it to the clan owner.Abusive Clan Level Increase
7.7.1 We reserve the right to modify the clan’s XP or even delete the clan where it is determined that the clan level has been increased abusively.Function Abuse
7.8.1 Severe function abuse which involves modifying several accounts will be severely punished (punishment: permanent ban without the right to buy shop unban).Distribution of Personal Data
7.9.1 It is forbidden to share personal information of other players without their consent (links with pictures, videos, phone numbers, personal IDs, personal emails, personal addresses, and so on) (punishment: ban 7 days or another penalty with the approval of an admin level 6).Blackmail
7.10.1 Blackmailing players to withdraw or not to create complaints and paying a player to withdraw or not to create complaints is not allowed (punishment: warn).The sanction for blackmail applies solely based on the evidence from the game. We recommend not engaging in discussions outside of the game with players who you do not know and who are attempting to report you or have already done so.
Toxicity
7.11.1 Players who repeatedly violate the rules, and whose behavior or actions negatively impact the gaming atmosphere and experience of others, will be considered toxic and sanctioned with 7 days to permanent ban, with the prohibition of playing on the server.8. Panel & Website
Proofs
8.1.1 Server proofs must include the server markings with the date, time, name of the player, and name of the server, except for rule breaking that results in bans lasting 14 days or more (complaint automatically rejected). 8.1.2 A proof is valid for 3 days at most and must be owned by the person opening the complaint, except for admins, cheats, illegal business, forbidden mods, or other severe rule breaking (complaint automatically rejected). 8.1.3 Falsifying proofs is strictly forbidden (punishment: permanent ban from first offence, no unban at second offence). We will also ban the higher level accounts of the player. 8.1.4 Evidence should preferably be presented without using page-up, in order to accurately interpret the situation. 8.1.5 We accept concrete evidence outside the server, video preferred, for complaints regarding illegal businesses, account hacking, vulgar comments, or staff complaints. 8.1.6 For browser proofs we accept only videos where there is a minimum of one page refresh to prove that there is nothing falsified (complaint automatically rejected).Content
8.2.1 It is forbidden to open complaints or tickets for improper reasons (punishment: suspend website access 3 days). 8.2.2 It is forbidden to offend others anywhere on the panel or website (punishment: suspend website access 3 days). 8.2.3 It is forbidden to insult, publish vulgar or pornographic content anywhere on the panel or website (punishment: suspend website access 7 days or another penalty with the approval of an admin level 6). 8.2.4 It is forbidden to post personal information of other players without their consent (punishment: suspend website access 7 days and deletion/editing of content, or another penalty with the approval of an admin level 6). 8.2.5 It is forbidden to advertise servers, websites, pages, channels, clips, etc. (punishment: suspend website access 3 days or ban 14 days/permanently). 8.2.6 We reserve our right to suspend players that abuse the ticketing system. 8.2.7 Complaints opened with an incorrectly selected complaint reason will be closed without imposing any sanctions, except for serious rule violations.The rules above apply also to deleted comments, withdrawn complaints, added witnesses, proofs posted in complaints, external content (links to other sites), and so on.